“We had deployed Screen Personas 2.0 but now needed an e-catalogue mobile application for our users who used excel and an upload process into SAP”
o Business users were unhappy with existing excel catalogue process
o Mobility (Tablet and Mobile) was a key requirement.
o Negative perception of overall SAP usability.
o E-catalogue vendor did not have the capability of providing a web-service to expose data.
o NetWeaver Gateway version was 7.31 SP05 with SAP UI version 1.24
o Speed of the app because of the number of products contained within it
Because of limitations with technical services from the e-catalogue vendor we had to give a fast, reliable and importantly a great mobile experience for the users. First step was upgrading to Gateway version 7.31 SP17 and SAP UI version 1.28.13.
A custom SAP Fiori app was favoured by Bluestonex as there was no Fiori app available for purchase requisitions in the system version we were using and we didn’t have any SRM system in place.
Secondly our UX partner Bluestonex, were working alongside the e-catalogue vendor to review options for exposing data from their website. We were able to get information from the e-catalogue vendor into our core ERP where a purchasing contract was created with relevant line items. We held URL’s to images all within the standard contract in SAP (ME31k transaction) which was crucial for the users to review product data in the Fiori App.
o The app consisted of a ‘user default app’ (for users to maintain their favourites like most used fields) & a e-catalogue app.
o The e-catalogue is like SRM but more simple in its user interface with images and simple navigation.
o The main app consists of a header screen for delivery info, choice of catalogue, and cost assignment information.
o The detailed / line item view is like a consumer grade application with the ease of ordering using various options to search mi-previous orders, mi-most used WBS elements and also search mi-product catalogue.
o The app facilitated the transition of purchase requisition processing on excel to business users using the app on all devices in more self-intuitive UI with our own branding
o Reduced the number of data entry fields by 30%.
o Ordering via the UI’s that Bluestonex developed takes an average of 20 seconds for a user to complete the task removing manual excel/email/SAP processes.