User Experience & Innovation Services
App design & build services
AppHaus Methodology
UX Health / Digital Insights
OVERVIEW
Digital Transformation
Customer Experience
Platform Management
Application Development
Bluestonex's UX & Innovation services range from application design and build, all the way to UX Health diagnosis and digital insight services. Read more below and what we can offer you today!
Application design & build services
Workshops
Design thinking workshops both on-site and remote, following the SAP AppHaus methodology. Frame the problem, come up with ideas, turn those ideas in rapid prototypes and iterate those designs until a final build blueprint is ready.
The Technologies
Decide which technology is the best fit for your problem. We work with multiple technologies that transform your user experience. These include SAP Fiori, broken down into SAP Slipstream and SAP UI5 applications, as well as utilising technologies such as HANA DB & other SAP Business Technology Platform services to deliver applications separate from SAP back end systems.
The Build
With a diverse team of designers, UI and oData analysts, we deliver applications built with the utmost expertise from every angle.
Usability / User Testing
Usability Testing or User Testing is the process of identifying end users usage patterns. In this process we help you evaluate a product or new idea on its end users. Usability can be measured by 5 quality components namely Learnability, Efficiency, Errors, Memorability and Satisfaction.
Usability testing needs to consider the target user and the user environment. We always recommend to test apps in an environment as close to the environment they will be using in real life situations to ensure an accurate representation of how the user would react.
Our usability testing lab is on the forefront of technology and innovation. Using technologies such as eye-tracking and facial cameras to track a users exact expressions and navigation when using an app. Heat maps and charts provided from eye tracking software shows us exactly where the users eyes were first drawn to which provides helpful information such as whether the important buttons on the screen stand out enough. This used in harmony with face cameras allow us to see if a user (for example) displays a confused expression and exactly what part of the screen they were looking at when this happened.
Workshop and prototyping tools
Bluestonex are a trained facilitator in the Lego Serious Play methodology.
We use Lego Serious Play (LSP) in problem solving. LSP can be used as a powerful tool to enhance innovation and business performance. We often use this method to transform insight and awareness into commitment and shared goals. This tool can be run face2face or remotely and can range from 1-2 and up to 8 hour workshops.
Team Building
Lego Serious Play was formulated to increase empathy and understanding between participants, foster collaboration, and create a safe environment to tackle challenges. This means that it can help bind new teams together, resolve conflicts within a group or department, and create substantially higher-performing teams.
Innovation
A ‘hands-on, minds-on’ process such as Lego Serious Play activates new parts of the brain and encourages creativity and new thinking. It also ensures that, unlike traditional team-building exercises, everyone feels heard and everyone’s ideas are shared. Thereby harnessing the innovation potential of your entire team.
Strategy
Modelling complex ideas through Lego helps people articulate and discuss thoughts that may not be easy to express purely verbally. Importantly, it is a problem-solving process. So the focus is always on ‘how can we make this work,’ not ‘that will never work because…’
Other UX tools
Mural
Mural is an tool that allows colaborative brainstorming and design thinking via the use of real time virtual whiteboards. Add sticky notes, images and drawings to a live workspace that other people can work on alongside you. Mural is our go to tool when it comes to remote design thinking workshops.
Adobe Photoshop
We use Photoshop by Adobe to create our high fidelity prototypes that we then load into Invision to turn into moving protoypes for the user to play with. Photoshop allows us to create prototypes that look exactly like the real thing.
SAP Web IDE & SAP Business Application Studio
We use actual IDEs such as SAP Web IDE and SAP Business Application Studio to develop high fidelity prototypes. The fact they are actual development platforms and not dedicated prototyping tools means we can create mock-ups that will look exactly like the real thing and also give a head start on the build process.
Invision
Invision is a tool that allows us to load up low fidelity hand drawn prototypes, or high fidelity prototypes created in Photoshop, and create navigation hotspots and add animation to the images to give companies an idea on how the application will work and the benefits it will bring.
SAP Build
Build is a prototyping/wireframing tool provided by SAP. With Build you can create wireframe prototypes using real SAP Fiori controls and load in test/mock data. We use Build when we want to provide customer with a moving prototype that interacts with data.
Pen and paper
You can't beat good old pen and paper when it comes to rapid prototyping. Sketch up ideas there and then in the workshop and create visualisation of ideas in minutes. We can load photos of these drawings into invision to turn them into interactable prototypes.
Microsoft Teams
Microsoft teams is the obvious choice when it comes to remote communication. We utilise Teams to run our remote design thinking workshops.
The Technologies
SAP Screen Personas / Slipstream
The SAP AppHaus Network
The Methodology of UX
People centric
Personal Interaction with partner, customers, and end-users
Design driven
Focus on creative collaboration
Authentic
Outputs are real solutions for real problems
Visionary
New way to collaborate with customers
Networked
Building a network of creative spaces in the SAP ecosystem
Value generating
Building trusted long-term relationships with customers
The UX Design Process
User Experience Health with Bluestonex
Call Us
E-mail Us
enquiries@bluestonex.com
Visit Us
The Church, Market Gate, Salop Rd, Shropshire SY11 2NR
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