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App Development

Transforming NATS User Experience with A Mobile Timesheet App

” With the introduction of the modern, intuitive moblie timesheet app we have significantly improved users’ engagement and satisfaction with time recording. “

-Emma Chambers – Head of NIBS Business Process & Activity Management

Client Overview

NATS, the UK’s leading air traffic control service provider, faced challenges with their outdated timesheet system. The existing application was difficult to use and led to negative perceptions among users, impacting overall satisfaction and engagement with time recording.

The Challenge

Replace the existing time sheet which was difficult to use and meant that some users had a negative perception of time recording.

Maintain the layout of the core timesheet that users were familiar with, while improving ease of use and navigation, and providing a modern look and feel

The Solution

The Technology

  • SAP Business Technology Platform
  • SAP Portal / Fiori Launchpad
  • SAP Fiori Apps

The Benefits

 User experience is significantly improved

 Improved engagement – more frequent time recording results in more accurate data

 The app is available to be deployed to mobile devices so that users can access the timesheet remotely and on the move

 SAP Business Technology Platform can be used to deploy more user-friendly, mobile apps across NATS in a flexible and secure way

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